How to Report a Violation

If you believe that the player's speech, behavior, or nickname violates our Terms of Service, contact our Support team. Our specialists will review your ticket. Depending on the report reason, you need to provide additional information:

  • If you want to report a player whose behavior in a game chat you find offensive, make sure to attach a screenshot of the message, provide the ID of the player who left it, and describe the situation in detail.

Note: If you do not want to see any messages from a certain player, click their nickname in the chat and then press the Add to blacklist button.

  • If you want to report a player whose name you find offensive, make sure to provide the ID of this player.
  • If you want to report other violations, e.g., fraud, usage of third-party software, disclosure of any personal data, etc., make sure to provide the ID of the violator, describe the situation in detail, and attach a screenshot.
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